FAQ

कृषिCONNECT delivers groceries from the farms you to your doorstep in as little as few hours! We empower you to shop at your trusted stores using our own trained and experienced Personal Shoppers, and then ensure a safe delivery to you.

Currently we serve only in Jamshedpur.Check if we deliver to your area using our Website.

We deliver to you in the next hour, or at any other one-hour time-slot today and in the next 6 days.

It costs INR 20,000 for the delivery on all delivery slots. And FREE DELIVERY for order placed above INR 500,000 in May 2024 only.

Usually between 10am and 10pm. You can place your orders at any time of the day.

Of course! We can assure the quality of the items for you, our beloved customer. If you found any bad quality items, you can contact our Customer Service and we will replace it.

You can edit your order until the shopper starts picking your items. Go to “My Orders” section in the app and select the order you want to edit. Click on “Edit Order” and then choose the appropriate reason.

You can contact us following the “Help” button in the app and selecting “Contact Us”. We respond very quickly.

Payment will be made within 14 days by crediting your credit card.

If something seems to be wrong with your order, such as a missing item or an incorrect item, you can reject the items when our rider arrives at your doorstep. We will charge you only for the delivered items. Once an item is accepted by you, it cannot be returned. We do not currently support a return process for any items you may have accidentally purchased via Freshchery. You are more than welcome to coordinate returns directly with your store. Keep in mind that we do keep the in-store receipts for accounting purposes.

Your orders will be delivered by our professional delivery boys.

Contact us! We will be there for support at krishiconnect@gmail.com.